Explainer

What is e-KYC?

Electronic Know Your Customer (e-KYC) is PSPF's digital process for verifying and updating member information securely — no office visit required.

Key Features

What e-KYC Allows You to Do

Secure Identity Verification

Your identity is verified using your NRC, OTP, and a personal security question before any changes are made.

Update Your Records Online

Update your phone number, email, bank details, and beneficiary information without visiting a PSPF office.

Takes Less Than 5 Minutes

The entire process is designed to be quick, simple, and accessible from any device.

Upload Supporting Documents

Securely upload certified copies of required documents directly through the portal.

Ready to update your details?

The process is quick, secure, and can be done from any device.